UHS Feedback

We want to hear from you! If you have a concern that you’d like to share with the UHS Leadership Team, or would like to recognize a provider or staff member for their outstanding work, please reach out!

We offer multiple ways for you to share your feedback with us:

• Comment Box – For quick notes of praise or concern, leave us a note in our comment box found in the vestibule of the UHS building. This box is checked weekly and notes are shared with the UHS Leadership Team.
• Patient Advocate – If you have a concern and don’t feel comfortable sharing it with your health care provider, the Patient Advocate may be able to help. Please call 585-275-2679 or email to contact the UHS Patient Advocate, Michelle Livingston. (Please note, this is ONLY for patients of University Health Service, NOT Strong Memorial Hospital or URMC.)
• Feedback Form – Please use the below feedback form to share your thoughts with us. Entries to this form are immediately emailed to a member of the UHS Leadership Team and will be addressed accordingly, depending on the details of the submission. (Please note, this form is ONLY for patients of University Health Service, NOT Strong Memorial Hospital or URMC.)